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MAST Contacts for HelpThe Archive Help Desk is available Monday through Friday, 9:00 AM to 5:00 PM Eastern to answer questions about the Archive. For questions about HST data analysis, send E-Mail to: help@stsci.edu For assistance with the archive, or help with other missions (e.g., Kepler, FUSE, IUE, Copernicus EUVE, etc.) send E-mail to: archive@stsci.edu. To talk with a Help Desk representative you may also call 410-338-4547.
Submissions for ingest into the JWST SID archive need to be arranged in advance.
Submissions may be sent via sftp to a specified location or on external media
addressed to the SID archive. The team contact should coordinate with the
archive contact, Herb Kennedy, by e-mail
kennedy@stsci.edu
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