Results from Survey given in May 2007

There were 366 responses to the survey, very similar to the 364 received last year. Below is a plot showing the response rate for the past 5 years. In 2002, we did not ask if users were employees of STScI.

plot showing survey response rate over time

We solicited responses from all subscribers to the Archive Newsletter, those who had a GALEX CASJobs account, and to all those who had retrieved data from DADS in the previous 28 months. We also placed an invitation to participate in the survey on the MAST web pages.

With questions 1 through 8, we asked questions to characterize MAST usage and to determine the platforms and browsers MAST users are utilizing. The remaining questions attempt to solicit input concerning various tools and services MAST has either implemented or may plan to implement in the future. We provided several places for responders to enter comments and suggestions. We have selected a subset of the comments and included them in this summary. If several people had the same or similar response, we have only included one of them. In some cases, similar comments were included in two different comment fields. We would like to respond to some of the suggestions and comments. That response has been compiled in a separate web page. In some respects we find the comments the most useful part of the survey. We would really like to get these throughout the year as you discover needs or have questions. You may send suggestions to the archive help desk at archive@stsci.edu or call at 410-338-4547 between 9:00 AM and 5:00 PM eastern time. You may also wish to use the MAST Suggestion Box.

1. How often have you used MAST in the past 12 months?

plot showing how often responders use MAST

3. What missions did you access? (multiple choices permitted)

plot showing the missions used

4. Which operating system do you primarily use to access MAST?

operating systems used

5. Which browser do you primarily use for your work?

browsers used

6. Would you be able to utilize search/data access tool that only operates in Firefox?

273 Yes
72 No

Some comments concerning this question:

7. For what reasons do you use MAST? (check all that apply)

Not surprisingly scientific research is the most common reason for using MAST. There are a growing number of amateur astronomers who use the archive.
plot showing purposes MAST used for

8. What is your primary and most common reason for using MAST?

Plot showing primary reason for using MAST

9. Which of the following have you used in the past 12 months for learning about new features or developments at MAST?

Comments about learning about new features or developments at MAST:

10. In what ways do you use MAST's Community Contributed High Level Science Products (multiple choices permitted)

Comments:

11. The GALEX team has been working on some upgrades. Please enter your priority for these 5 projects.

We present two views of the responses to this question. The first plot shows all responses to this question. However, we noticed that people who had not used GALEX data had responded to this question. The second plot shows the responses from those who had indicated use of GALEX data. While the responses were similar, one could see that those who had used GALEX data were more enthusiastic about some options (such as the customized downloads) than the general group.

Comments:

12. Which of the following services have you used?

Comments:

13. MAST and STScI are currently pursuing plans for the Hubble Legacy Archive (HLA) with fast data access through MAST and VO tools. Proposed new features include immediate access to calibrated HST data, improved astrometry, footprint services giving accurate image boundaries, image cutout services, and object catalogs. Does this sound useful to you?

Are there additional capabilities you would like to see?

We list most of the comments below (some duplicate comments are not included). Our href="/surveyresults/2007/response2007.html"> response is on a separate page.

14. If applicable, tell us how you find MAST in comparison to other archives.

How can we do a better job supporting your archive needs?