Results from Survey given in March 2006

There were 364 responses. This is the best response rate for a MAST survey (317 in 2002, 315 in 2003, 288 in 2005).

321 or 88% of the responses were from non-STScI employees
33 or 9% of the responses were from STScI employees
10 or 3% of the responders did not answer this question

We solicited responses from all subscribers to the Archive Newsletter, those who had a GALEX CASJobs account, and to all those who had retrieved data from DADS in the previous 24 months. We also placed an invitation to participate in the survey on the MAST web pages.

With questions 1 through 7, we asked questions to characterize MAST usage and to determine the platforms and browsers MAST users are utilizing. The remaining questions attempt to solicit input concerning various tools and services MAST has either implemented or may plan to implement in the future. We provided several places for responders to enter comments and suggestions. We have selected a subset of the comments and included them in this summary. If several people had the same or similar response, we have only included one of them. In some cases, similar comments were included in two different comment fields. We would like to respond to some of the suggestions and comments. That response has been compiled in a separate web page. In some respects we find the comments the most useful part of the survey. We would really like to get these throughout the year as you discover needs or have questions. You may send suggestions to the archive help desk at archive@stsci.edu or call at 410-338-4547 between 9:00 AM and 5:00 PM eastern time. You may also wish to use the MAST Suggestion Box.

1. How often have you used MAST in the past 12 months?

Fewer respondents are using the MAST archive several times a month while more are using it several times a year. Shift of usage from several times a month to several times a year may reflect an increase in Archival research as opposed to dealing with their own observations.

3. What missions did you access? (multiple choices permitted)

The number of respondents who report that they use HST data has remained relatively steady. GALEX has shown an increase in reported usage, probably due to the availability of Data Release 1 and Guest Observer data. Usage of other missions seem to have fallen, although considering that many of these are longtime legacy data collections usage is still good . Due to spacecraft operations problems, FUSE did not acquire much new data during the past year and this may explain the drop off of FUSE usage.

4. Which operating system do you primarily use to access MAST?

Linux use was steady, while OS X usage increased by 10%. There has been a significant drop in the use of the Solaris platform.

5. Which browser do you primarily use for your work?

Use of the new browser Firefox increase dramatically, with Safari also showing an increase in usage. Usage of these two browsers seem to have grown at the expense of Netscape/Mozilla.

6. For what reasons do you use MAST? (check all that apply)

Obviously most MAST users utilize it for scientific research. There are several people who use the archive for educational purposes or to make their own space pictures. we need to know what other reasons MAST is used for.

7. What is your primary and most common reason for using MAST?

Even among STScI employees, Scientific Research was the primary reason for using MAST. Twenty of the 32 (62%) STScI employees who responded to the survey stated that Scientific Research is their primary reason for using MAST.

8. Which kind of documentation about MAST have you used in the past 12 months?

MAST has all three types of manuals, although the written archive handbook is out of date. We have tried to include easy links to documentation including from the search pages and search result pages.

Comments :

9. Which of the following have you used in the past 12 months for learning about new features or developments at MAST?

Most people seem to have learned about MAST features through browsing the web site.

Comments about learning about new features or developments at MAST:

10. Which of the following best describes how useful you find MAST's High Level Science Products?

We concluded from some of the responses to this question that people did not understand that High-Level Science Products are community contributed products which are fully processed (reduced, co-added, cosmic-ray cleaned etc.) images and spectra that are ready for scientific analysis. HLSP also include files such as object catalogs, and spectral atlases.

Comments :

11. Which of the following features from the MAST/GALEX web site have you used in the past 12 months?

There were 67 people who responded to this question who did not indicate that they had used GALEX data. The plot below shows the responses for those who indicated that they had used GALEX data.

Comments:

12. Which of the following VO services have you used?

Comments:

13. If you use scripts to access MAST data and/or catalogs, please list the languages(s) used and the purpose of the script.

There were 26 responders who indicated that they had used scripts and who also gave language and/or purpose.

14. Would you be more inclined to use scripts if we gave examples for how they could be used to access the MAST archive?

The response to this question was enthusiastic so we will evaluate how to best provide examples of scripts to access MAST Searches and data via scripting languages in the next year. If you have already written an example and are willing to share, please contact us via the help desk or our suggestion box.

15. MAST and STScI are currently pursuing plans for the Hubble Legacy Archive (HLA) with fast data access through MAST and VO tools. Proposed new features include immediate access to calibrated HST data, improved astrometry, footprint services giving accurate image boundaries, image cutout services, and object catalogs. Does this sound useful to you?

There was a high level of interest for the HLA from the survey respondents.

Comments: Please see response page.

16. What other data centers do you access regularly?

At the end of the survey we asked two questions. Responses to these two questions overlapped. We have attempted to consolidate, summarize and group comments. Not all comments have been included. Please see the response page for some answers or explanations related to some comments.

  • Please tell us how you find MAST in comparison with other data centers in terms of ease of use and services available. Are there features you find useful at other centers that you would like to see implemented within MAST?

  • How can we do a better job supporting your archive needs? Please suggest in the comment box other new features or improvements you would like to see.

    General Comments

    Operational Comments

    HST Previews Web / Search Pages

    Comments from Amateurs and Educators